A Helpdesk is the operating arm of an organization’s IT department, designed to keep operations running smoothly. Helpdesks handle everything from individual technical problems to total system outages, providing a single point of contact (SPOC) for IT users to seamlessly and efficiently interact with the organization’s IT branch. During the period 2021-22, the helpdesk at NTC provided the following services to the Staff and Students:
- Windows Installation and Password Reset
- Softwares Installation, Troubleshooting and Activations
- Internet/ Wifi Issues, Login Provided
- Softwares Setup Given
- Clearance
- Guidance Provided
NTC Helpdesk IT Support
Student Guidance Regarding Internet-Related Issues
Students facing internet-related issues may visit the following offices/helpdesks for assistance:
City Campus: NTC Helpdesk, Sciences Building
Jharikass Campus: NTC Office, Admin Block
The concerned staff will facilitate and assist students regarding connectivity and internet access issues.